IMPACT 500 - Making calls using the headset
The following functions depend on the connected device.
To make calls via the computer, install a softphone (VoIP Software) or ask your admin for support. The Busylight LED lights up red as long as you are in a call or there is a call on hold.
Making a call
Initiate the call on your connected device. The Busylight LED lights up red as long as you are in a call.
If your call is not automatically transferred to the headset, search this function in the instruction manual of your connected device.
Accepting / rejecting a call
There are several ways to accept an incoming call.
Indications of an incoming call
When you receive a call, you hear a ring tone. If you do not wear the headset, the flashing Busylight LED indicates the incoming call.
Accepting a call
You can accept a call in two different ways:
- Tap the Hook button OR
- Move the boom arm down. Note that this function can be activated/deactivated via EPOS Connect.
Rejecting a call
Press the Hook button for 2 seconds.
Putting a call on hold (pause)
Double tap the Hook button to put a call on hold or unhold the call.
Ending a call
Tap the Hook button.